- WorkI help marketing teams thrive with
I help marketing teams thrive with
Customer Insights – Journeys.
Most teams try customizing Customer Insights almost entirely - features stop working and the marketing team ends up unhappy with the tool. I help you choose when to use the out-of-the-box and when to customize, so your campaigns don't get interrupted.
Track record
8+ yrsDynamics 365 & Power Platform consulting
3+ yrsCustomer Insights – Journeys projects
99%of the time, I know why things break
After working together you'll have
→A clear guide and training for your next marketing campaigns
→Frameworks to organize events from start to finish
→Confidence to handle your day-to-day journeys alone
→Frameworks to organize events from start to finish
→Confidence to handle your day-to-day journeys alone
01 - Where you might be
"We rolled out CI-J and it's not working properly."
→ PROJECT"Our partner is great, but nobody on the team is specialized in CI-J."
→ ADVISORY"Our team has the platform but doesn't know how to do events with it."
→ TRAINING"We want to implement Marketing Automation but we don't know where to start."
→ PROJECT"Isn't there an easier solution for this simple problem?"
→ ADVISORY"How could I set up a different email for my campaign?"
→ TRAINING02 - How we can work together
PROJECT
Implementation & recovery
Hands-on build, optimization or rescue of your CI-J environment.
ADVISORYFractional CI-J expert
Senior judgement next to your implementation partner or in-house team. Monthly retainer.
TRAININGWorkshops & enablement
Training on your tenant and your journeys - not Microsoft demo data.